Our Process
At Countertops Depot, we set the standard for turnaround time from template to installation—most jobs are completed within a week of finalizing the template. Throughout the process, our team communicates clearly, courteously, and professionally to ensure a smooth transition from planning to final installation.
Estimate
We will provide a same-day estimate from drawings you fax or email a copy of your cabinet plans (drawings) to receive a quote. Be sure to include your name, contact phone number, fax or e-mail address (to receive the completed quote); as well as material color choice, edge option, sink and range information, and if backsplash is included.
This allows you to see the estimated cost of your granite, marble, onyx or quartz project for your budgeting.
Stone Selection
We encourage you to visit our indoor Slab yard Gallery that is the largest indoor climate controlled slab yard Gallery, Bring along samples of your cabinets, tile and any other helpful interior pieces that will help you select the stone for your home. During your visit to our Slabs gallery You may pick your own slab(s) from hundreds of full slabs selection of granite colors in stock. We will provide you with samples of granite or marble to take home to make your selection easier.
Signing Contract
Once you have decided to stone selection, you will need to sign a contract. The contract shows in detail the aspects of your kitchen project (color, edge, sink, cook-top, backsplash, etc). A 50% deposit is required in order for your material to be ordered/released and to give you date of template.
The final price will be calculated based on the measurements taken on the job-site.
Layout
Layout: Stones with significant veining, color variation, or movement require conscious positioning of the pieces on the slabs to maximize the beauty of the finished product. We plan the cuts to protect the stone’s natural beauty and its structural integrity, and to take best advantage of natural patterns. We always minimize seams after considering slab size, site conditions, etc. If the stone’s color pattern or grain is not consistent, we recommend that you come down to our yard so that you can select the slabs and the specific parts of them which will be used for the counter surface. At this point we need your “OK” to fabricate the counter. It usually takes us 3 to 5 business days to fabricate and install the project after the final price is confirmed.
Template
To make the Template, we require you to have the following steps complete in your home.
- Cabinets need to be installed.
- All of the appliances in the kitchen need to be on location. That includes the stove, dishwasher, fridge etc.
- The sink needs to be on location so that we may take it back to the shop and use it as a template for the sink cutout.
Once the above requirements are satisfied, you can give us a call and we schedule an appointment to template your kitchen. Our installers will provide you with any technical information and will work with you to make sure all the specs and technical details are taken care of, so please have someone knowledgeable present. Locations for seams, faucet holes, accessories..etc.
Installation
To install your countertops, we require you to have the following steps complete in your home
- If you have a current countertop on your cabinets, please make sure it is removed and the sink and cook-top are detached before we come out to install. We do not specialize in plumbing and electricity.
- Disconnection and reconnection of all plumbing, ventilation ductwork, and fuel lines is the responsibility of the owner and/or sub-contractor.
- All of the appliances in the kitchen need to be on location. That includes the sinks, faucet, stove, dishwasher, fridge etc.
